Acceptable Use Policy
Prohibited content, misuse, impersonation, and enforcement posture.
This Acceptable Use Policy (“AUP”) sets out conduct that is not permitted when you use AIFACECRAFT, operated by XUSLABS LTD. This AUP forms part of our Terms of Service.
The Service is intended for users aged 18 or over only.
Core Principles
When using the Service you must:
- Use the Service lawfully and in good faith
- Respect privacy, consent, image rights, intellectual property, and personal safety
- Not create, upload, or distribute harmful, deceptive, exploitative, or illegal content
- Not use AIFACECRAFT to impersonate, harass, defraud, mislead, or exploit others
- Not attempt to bypass safety, payment, account, or technical restrictions
Image Uploads & Consent
- You must only upload images you own or have all necessary rights and permissions for
- You must obtain valid consent from any identifiable person in images you upload, where required by law
- You must not upload private, intimate, or sensitive images of others without permission
- You must not upload images obtained through hacking, stalking, coercion, scraping, surveillance, or other unlawful means
- You must not upload or use images of children or minors for sexual, exploitative, abusive, or harmful purposes
Prohibited Content
Child Safety — Zero Tolerance
- Child sexual abuse material (CSAM) or any sexual depiction of minors
- Grooming, exploitation, or abuse of children
- Attempts to generate, transform, or sexualise child-related content
- Instructions, prompts, or requests relating to child sexual abuse
Any such use is grounds for immediate termination, evidence preservation, and law enforcement referral.
Non-Consensual Intimate Imagery (NCII) — Zero Tolerance
- Non-consensual intimate imagery
- Sexual deepfakes or sexual image manipulation without consent
- Revenge porn, sextortion, or threats involving intimate images
- Sexual humiliation, coercion, or exploitation
Harassment, Abuse & Bullying
You must not use the Service for targeted harassment, intimidation, threats, humiliation, doxxing, stalking, or abusive manipulation of images.
Hate, Extremism & Dehumanisation
You must not produce or distribute hateful or discriminatory content, extremist propaganda, glorification of violence against protected groups, or dehumanising depictions intended to incite hatred.
Violence & Self-Harm
You must not use the Service for graphic violent exploitation, threats of violence, encouragement of self-harm or suicide, or abusive content involving vulnerable people.
Fraud, Scams & Deception
- Fake endorsements or fake identification documents
- Misleading business claims, scams, or phishing content
- Impersonation for financial, romantic, political, or reputational harm
Impersonation & Misleading Use
- You must not impersonate any person or organisation or falsely imply affiliation
- You must not present generated outputs as real photographs, verified identity, official records, or genuine endorsements
- You must not use outputs to deceive, defraud, or manipulate public opinion
- Where the platform you publish on or the law requires AI-generated content to be labelled, you must label it. Telling people inside AIFACECRAFT that an output is AI-generated is our responsibility (see the Terms of Service, “Synthetic Media Labelling”)
Public Figures & Celebrities
- You must not use public figures in misleading, defamatory, explicit, or reputationally harmful contexts
- You must not imply endorsement or affiliation without rights-holder permission
- You must not create deceptive political messaging or voter manipulation content
This area is high-risk and subject to stricter enforcement.
Intellectual Property
- You must not upload or generate content that infringes copyright, trade marks, design rights, publicity rights, or contractual restrictions
- Commercial use of outputs depends on your active subscription plan (Starter, Premium, Professional, or Ultra). See our Commercial Use terms for the licence applicable to each plan
- Free users receive a limited, personal, non-commercial, evaluation-only licence. Starter users receive a limited commercial licence for their own brand only; client deliverables and sublicensing require Premium or above
- You are responsible for clearance before commercial use — we do not guarantee outputs are free of third-party claims
Prohibited Regulated Use
You must not use outputs as or for:
- Identity verification or government/banking/employer identity checks
- Passports, visas, driving licences, or other official documents
- Legal, medical, financial, or employment decisions
- Biometric identification or authentication systems
Platform & Technical Abuse
- Scraping, crawling, or harvesting at scale without permission
- Reverse engineering, decompiling, or model extraction
- Prompt injection or attacks to override safety systems
- Introducing malware or harmful code
- Using bots/automation to abuse credits, evade limits, or disrupt service
- Bypassing rate limits, paywalls, or subscriptions
- Operating multiple accounts to evade enforcement
- Exploiting bugs or misconfigurations
- Attacking or disrupting infrastructure
- Unauthorised access to accounts, data, or systems
Payment & Account Abuse
- Using stolen or unauthorised payment methods
- Chargeback abuse, refund fraud, or fraudulent purchases
- Operating fake accounts or reselling credentials without permission
- Evading bans or suspensions through new accounts
Enforcement
Depending on severity and context, we may take actions including:
- Warnings and content removal
- Blocking generations or restricting features
- Account suspension or permanent termination
- Refusal of refunds where permitted by our Refund Policy
- Preservation of evidence and reporting to law enforcement
- Legal action where appropriate
Enforcement actions are proportionate to severity, impact, intent, and violation history. They range from warnings and content removal through to permanent account termination. Critical safety violations (including child safety, NCII, and coordinated attacks) may result in immediate and irreversible action.
We reserve the right to use manual and automated detection systems. We are not required to disclose detection logic, evidence sources, or internal processes. We have no obligation to host, continue hosting, or restore any content, account, or output that presents legal, safety, fraud, or reputational risk.
We may act without prior notice where necessary for safety, security, fraud prevention, or legal compliance.
Appeals
If you believe enforcement was applied in error, contact us at support@aifacecraft.com. We will review the matter but are not obliged to reinstate content, credits, or accounts where risk, legal, or policy concerns remain.
Appeal decisions are final unless new material evidence is provided. Repeated abusive or bad-faith appeals may be closed without further review.
Reporting Abuse
If you become aware of misuse, illegal content, NCII, child safety concerns, or other breaches, email abuse-report@aifacecraft.com with links or identifiers for the content.
Emergencies or immediate danger should be reported to local emergency services and law enforcement. We are not a substitute for police or crisis services.
Generative AI Specific Rules
- You must not attempt to poison, corrupt, or adversarially manipulate training data, model weights, or safety filters
- You must not use prompt injection, jailbreaking, or other techniques designed to bypass safety mechanisms
- You must not share, resell, or transfer API credentials, session tokens, or authentication materials
- You must not use the Service to build competing AI generation services or benchmark/extract model capabilities for competitive purposes without written permission
- You must not systematically collect outputs to create datasets, training corpora, or fine-tuning material for third-party models
EU Digital Services Act (DSA) Reporting
Users in the European Union may report illegal content under the EU Digital Services Act. Reports can be submitted by email to abuse-report@aifacecraft.com, or to legal@aifacecraft.com. We will process such reports in accordance with our obligations under the DSA where applicable.
Changes to This Policy
We may update this AUP when risks, laws, or product features change. Material changes will be notified as described in our Terms of Service.
Related Enforcement Framework
For detailed enforcement lifecycle, remedies, investigation integrity, and authority-cooperation posture, see our Enforcement & Legal Remedies Framework.
Contact
Abuse / safety: abuse-report@aifacecraft.com
Support: support@aifacecraft.com
Legal / privacy: legal@aifacecraft.com